Revenue Cycle Management

Michael Kos, VP of Revenue Cycle, Memorial Health

Systemization of RCM processes resulting from strategic inflection points

By Michael Kos, VP of Revenue Cycle, Memorial Health One of the leading healthcare organizations in IL, Memorial Health based in Springfield is a five-hospital, community-based, not-for-profit organization that provides a full range of inpatient, outpatient, home health, hospice, behavioral ...
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Patrice Wolfe, CEO, AGS Health

AGS Health: Ramping-up RCM Leveraging ‘AI with a Human Touch’

Labor shortages are one of the many adversities magnified during the COVID-19 pandemic. When combined with recent inflation, rising claim denial rates, increased regulatory scrutiny, and technology disruption, revenue cycle leaders are facing a perfect storm. AGS Health believes that ...
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Christopher Ault, CRO, Cooper University Health Care

The Changing Tide in Revenue Cycle – From Collecting to Protecting

By Christopher Ault, CRO, Cooper University Health Care The “Cycle” Endpoint Has Been Extended Search for a good definition of “Revenue Cycle” in healthcare and you will likely find something that reads: “The processes related to the intake, capture, billing, ...
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Richard L. Childs, FHFMA, VP RCM, Atrium Health-Floyd Medical Center

The Remote Revenue Cycle

By Richard L. Childs, FHFMA, VP RCM, Atrium Health-Floyd Medical Center One positive thing we have learned from the global pandemic is that Revenue Cycle teammates and work can be very effectively accomplished in a remote work environment. I believe ...
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Dale E. Hocking, CPA, VP & CFO, Jupiter Health, Inc

How is Technology and COVID-19 Impacting the Healthcare Revenue Cycle?

By Dale E. Hocking, CPA, VP & CFO, Jupiter Health, Inc I have been a CFO in healthcare for 30 years, I’ve seen a lot of revenue cycle issues that are new and a lot that are recurring and never ...
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Jennifer Lange-Rebner, Director Revenue Cycle, St. Joseph Medical Center

Professional Revenue Cycle Management–Where Survival Meets Innovation

By Jennifer Lange-Rebner, Director Revenue Cycle, St. Joseph Medical Center Revenue Cycle can seem like a complex, dynamic beast with Revenue Cycle leaders feeling the weight of their organization’s financial health sitting on their shoulders. How do organizations begin to master ...
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Emily Goertz, VP Revenue Cycle, UTMB

Pricing Transparency

By Emily Goertz, VP Revenue Cycle, UTMB We all know that managing the Revenue Cycle is complex. We face new obstacles daily, even without the complexities due to COVID 19. Not only has COVID placed astronomical pressure on Providers to ...
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Jenny O’Pry, VP RCM, Community Psychiatry + MindPath Care Centers

Prioritizing Relationships in the Revenue Cycle Process

By Jenny O’Pry, VP RCM, Community Psychiatry + MindPath Care Centers Why open communication is vital during a time of growth The behavioral health specialty is a profession built on trust. After all, if a clinician doesn’t nurture a strong ...
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Steve Hathaway, SVP Finance & CRO, Henry Ford Health System

Core Technology Drives Revenue Cycle Playbook at Henry Ford Health System

By Robin Damschroder, EVP & CFO and Steve Hathaway, SVP Finance & CRO, Henry Ford Health System At Henry Ford Health System, our Revenue Cycle leadership with support of the Revenue Cycle Transformation Consulting and Analytics team, utilizes an annual ...
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"Dave Frank, CEO, F2 Healthcare Laura Gillenwater, Senior Manager, HORNE LLP"

A Clear Path to Standardized, Medicare Cost Report Reimbursements and Cloud-based Technologies

Healthcare information technology has had a long run of standardization and continuous improvement. Companies like EPIC, Cerner, and Meditech coupled with niche bolt-ons have made their mark optimizing most parts of the revenue cycle through technology. Although there is still ...
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Nishaminy Kasbekar, Chief Pharmacy Officer, Penn Presbyterian Medical Center

COVID 19 – an Opportunity

By Nishaminy Kasbekar, Chief Pharmacy Officer, Penn Presbyterian Medical Center In November 2019, I was invited as a visiting speaker to China, including Wuhan. The populous capital of the Hubei province brought me many experiences of food, culture, and grandeur ...
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Scott Dresen, SVP & CISO, Spectrum Health

Securing the Revenue Cycle Remote Workforce

By Scott Dresen, SVP & CISO, Spectrum Health The COVID-19 pandemic changed health care dramatically almost overnight. Across the country, those health care systems hit hard early were in crisis mode, trying to manage the overwhelming influx of patients. Those ...
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Cole Elmer, VP of Revenue Management, BJC HealthCare

Maintaining Operations and Enhancing Culture Virtually – Evolutionary Guide

By Cole Elmer, VP of Revenue Management, BJC HealthCare When the unprecedented COVID19 pandemic hit, BJC, like many other health systems, scrambled to take care of their most valuable assets…their people. We rapidly deployed IT resources in an attempt to ...
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Emily Goertz, VP Revenue Cycle Operations, UTMB Health

Revenue Cycle Management in an Ever-Changing Environment

By Emily Goertz, VP Revenue Cycle Operations, UTMB Health Revenue Cycle shops across the nation are constantly and consistently striving to make improvements to improve net revenue, reduce costs, and do more with less. This is a consistent theme we ...
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Richard L. Childs, FHFMA, VP RCM, Floyd Medical Center

COVID-19 Challenges the Revenue Cycle to Shift to Remote Work

By Richard L. Childs, FHFMA, VP RCM, Floyd Medical Center The COVID-19 Pandemic has changed the workforce in healthcare in a variety of ways. Some will be short term and others are here for good. The clinical settings changes are ...
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Kara Onorato, CFO, Unity Health Care

Three Lessons That I Learned As A Child That Helped Me As A CFO During COVID

By Kara Onorato, CFO, Unity Health Care Two years ago, I decided that my current position was no longer challenging enough. After working most of my 20 years of career in some governmental organization, I thought I would take the ...
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Cole Elmer, VP of Revenue Management, BJC HealthCare

Overhauling your Patient Payment Strategy – BJC’s Patientco Journey

By Cole Elmer, VP of Revenue Management, BJC HealthCare Take a step back for a moment if you will…and let’s briefly evaluate your patient’s financial experience at your hospital: Do you have a single statement where you can see the ...
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Derek Dudley, MHA, Sr. Director Revenue Cycle, Memorial Health System

Stop looking to productivity, start looking for effectiveness

By Derek Dudley, MHA, Sr. Director Revenue Cycle, Memorial Health System Prior to the onset of the current pandemic which has forced many of us to pivot to a remote workforce, we at Memorial Health System already had a large ...
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Brett Tracy, Vice President of Revenue Cycle, Carilion Clinic

COVID-19 and The Revenue Cycle: Life at Carilion Clinic and in Southwest Virginia

By J. Brett Tracy, Vice President of Revenue Cycle, Carilion Clinic The pandemic and subsequent school closures thrusted revenue cycle departments into a frenzy this past March. Staff worried about their children and themselves as they grappled with the fear ...
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Marti Strand, VP Revenue Cycle, St Joseph’s Candler

Collect like nobody’s listening… accept Artificial Intelligence.

By Marti Strand, VP Revenue Cycle, St Joseph’s Candler The number one problem in the revenue cycle is that we have a communication gap with insurance payers that make us feel like nobody’s listening. We communicate through data files, CARC, ...
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Bashir Agboola, Vice President/Chief Technology Officer, Hospital for Special Surgery

Accelerating Your Enterprise Blockchain Adoption

By Bashir Agboola, VP/CTO, Hospital for Special Surgery Since its introduction a little over a decade ago, there has been a mix of pessimism and measured enthusiasm about the prospects of the blockchain technology in the enterprise. Some business leaders ...
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Gerry McCarthy, CEO, eSolutions

eSolutions- The Medicare Experts

Revenue is what keeps businesses alive. But why is good revenue health especially important for health care? Effective RCM not only helps practitioners maintain financial viability but also allows them to offer the best possible care. However, with rising regulations ...
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Transforming Revenue Cycle through Technology?

By Megan Zannetti, VP of Revenue Cycle, Graham Healthcare Group The healthcare industry is constantly changing in ways that healthcare providers cannot control. Changes in payor billing requirements and payment models, along with fluctuations in patient demographics and health conditions ...
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Advanced Beneficiary Notifications – the Final Frontier

By Dr. Sarah Kramer, MD, CMIO, Yuma Regional Medical Center We live in an era of incredibly mature electronic health systems and decision support. While some technologies, such as block-chain and artificial intelligence have yet to show their full potential, ...
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Super-Utilizers: Strategies To Address The Cost Conundrum

By Suma Gaddam, Former CIO, Care New England The Cost Conundrum There is an ancient proverb-Health is Wealth. While it may have many connotations, it seems a lot like a formula in the economics of population health. Try and apply ...
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Attaining Frictionless Revenue Cycle Management

 By Venkat Bhamidipati, EVP & CFO, Providence St. Joseph Health When I joined Providence St. Joseph Health, one of the country's largest health systems, I understood health care to be a sector ripe for innovation. My expertise is not on ...
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Leveraging Revenue Cycle Technology to Enhance the Patient Experience

By Christopher Ault, VP, Revenue Cycle, Cooper University Health Care As healthcare continues to transform into a consumer-driven marketplace, it’s incumbent on every employee of every provider organization to understand how they can positively impact the patient experience at their ...
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Ni2 Health – Leading The Future Of Revenue Cycle Management

Company: Ni2 Health Management: Jason Adams, Principal & Chief Executive Ron Kero, Principal & Chief Executive The critical role of effective revenue cycle management (RCM) is unprecedented in hospitals and healthcare systems. Complicating the current scenario are the multiple regulatory ...
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