Revenue Cycle Management

Surya Ravulaparthy, VP of Revenue Cycle, Marshfield Clinic Health System

Marshfield Clinic Health System’s Technology-Driven Revenue Cycle Optimization

By Surya Ravulaparthy, VP of Revenue Cycle, Marshfield Clinic Health System Health care providers continue to experience financial pressures due to various internal and external factors, like declining reimbursement rates, rising inflation, declining workforce availability and complex regulatory requirements. Marshfield ...
Adrienne Moore, VP of Revenue Cycle, Banner Health

The Role of Automation in Revenue Cycle Operations and its Transformative impact on the healthcare industry

By Adrienne Moore, VP of Revenue Cycle, Banner Health I’m not sure whom to credit for the now universally accepted terminology to explain the technology adoption curve, but it does apply to automation. The innovators are the first out of ...
Kimberly Corriveau, Director of Patient Financial Services, North Texas Medical Center

Recent Trends in Revenue Cycle Management

By Kimberly Corriveau, Director of Patient Financial Services, North Texas Medical Center After the 2022 financial healthcare struggle, many healthcare systems have faced the challenge of creating a profitable revenue cycle. According to Becker’s Healthcare, expenses increased while revenue growth ...
Navaneeth Nair, Chief Product Officer at Infinx Healthcare

Transforming Revenue Cycle Management through Automation and AI

A Conversation with Navaneeth Nair, Chief Product Officer at Infinx Healthcare In the rapidly evolving world of healthcare finance, Infinx Healthcare is emerging as a key innovator, helping transform revenue cycle management (RCM) through cutting-edge automation and AI technologies. Infinx's ...
J. Brett Tracy, VP of Revenue Cycle, Arkansas Heart Hospital

Revenue Cycle Automation – Not If, Not When, But Now

By J. Brett Tracy, VP of Revenue Cycle, Arkansas Heart Hospital and Randall Reasbeck, Director of Business Intelligence and Revenue Cycle Technology, Arkansas Heart Hospital Automation in the revenue cycle is no longer a futuristic concept but a present necessity ...
Rosalyn Powers, VP RCM, Northwell Health

Don’t Sleep on this Revenue Cycle Metric

By Rosalyn Powers, VP RCM, Northwell Health In theory, managing accounts receivable (AR) is a straightforward business. Often this entails gauging the health of the aging, ensuring the timely follow-up of accounts, submitting quality appeals, or having a handle on ...
By Shannon Fernandez, VP of Billing Services, Yakima Valley Farm Workers Clinic

Do’s and Don’ts while adopting RCM

By Shannon Fernandez, VP of Billing Services, Yakima Valley Farm Workers Clinic You likely receive several vendor emails daily highlighting the latest products promising to increase cash and reduce revenue cycle FTEs. Sifting through the onslaught of vendor options can ...
Jason Gottlieb, Director of Revenue Cycle Academy, NewYork-Presbyterian Hospital

A Beautiful MINED: An Intelligence Leveraged Roadmap for Next-Gen Revenue Cycle

By Jason Gottlieb, Director of Revenue Cycle Academy, NewYork-Presbyterian Hospital There can be 200 or more individual pieces of data submitted on every hospital claim. A small hospital will submit a few thousand claims per week. Over a year, more ...
Kris Seymour, Director, Revenue Cycle Transformation and PMO, WellStar Health System

Transforming Change: How Technology can Create Gains and Close Gaps

By Kris Seymour, Director, Revenue Cycle Transformation and PMO, WellStar Health System There has always been a link between healthcare and technology. At once not often spoken, is now undeniable. As technology advances, there are innovations in healthcare that are ...
Sheldon A. Pink, VP of Revenue Cycle, Luminis Health

Recent Trends and Roles of Emerging Technologies in Revenue Cycle Operations

By Sheldon A. Pink, VP of Revenue Cycle, Luminis Health The healthcare revenue cycle technology space has significantly evolved over the past five years. Before the pandemic, there were many companies striving for automation, integration, reporting, and workflow efficiency to ...
Emily Goertz, VP of Revenue Cycle, UTMB

Revenue Cycle’s Impact on the Patient Experience

By Emily Goertz, VP of Revenue Cycle, UTMB Hospital margins are thin if any at all. After this last year with the ongoing pandemic, hospitals and health systems have seen an erosion in their operating margins. Unfortunately, outpatient volumes have ...
Kristin Milano, AVP, IS Clinical Systems – Revenue Cycle and Finance, Ochsner Health

Collaborative Partnership Model for a Successful Revenue Cycle Automation Team

By Kristin Milano, AVP, IS Clinical Systems – Revenue Cycle and Finance, Ochsner Health We are all tasked to do more complex work as we face staff challenges across the healthcare industry. Our team at Ochsner Health has been working ...
Kimberly Corriveau, Director of Revenue Cycle, Central Ohio Urology Group

The Future of the Revenue Cycle

By Kimberly Corriveau, Director of Revenue Cycle, Central Ohio Urology Group Healthcare revenue cycle is recovering from an extraordinary public health crisis and as the world changes to acclimate to these sudden changes, so are healthcare organizations.   This COVID-19 ...
Michael Kos, VP of Revenue Cycle, Memorial Health

Systemization of RCM processes resulting from strategic inflection points

By Michael Kos, VP of Revenue Cycle, Memorial Health One of the leading healthcare organizations in IL, Memorial Health based in Springfield is a five-hospital, community-based, not-for-profit organization that provides a full range of inpatient, outpatient, home health, hospice, behavioral ...
Patrice Wolfe, CEO, AGS Health

AGS Health: Ramping-up RCM Leveraging ‘AI with a Human Touch’

Labor shortages are one of the many adversities magnified during the COVID-19 pandemic. When combined with recent inflation, rising claim denial rates, increased regulatory scrutiny, and technology disruption, revenue cycle leaders are facing a perfect storm. AGS Health believes that ...
Christopher Ault, CRO, Cooper University Health Care

The Changing Tide in Revenue Cycle – From Collecting to Protecting

By Christopher Ault, CRO, Cooper University Health Care The “Cycle” Endpoint Has Been Extended Search for a good definition of “Revenue Cycle” in healthcare and you will likely find something that reads: “The processes related to the intake, capture, billing, ...
Richard L. Childs, FHFMA, VP RCM, Atrium Health-Floyd Medical Center

The Remote Revenue Cycle

By Richard L. Childs, FHFMA, VP RCM, Atrium Health-Floyd Medical Center One positive thing we have learned from the global pandemic is that Revenue Cycle teammates and work can be very effectively accomplished in a remote work environment. I believe ...
Dale E. Hocking, CPA, VP & CFO, Jupiter Health, Inc

How is Technology and COVID-19 Impacting the Healthcare Revenue Cycle?

By Dale E. Hocking, CPA, VP & CFO, Jupiter Health, Inc I have been a CFO in healthcare for 30 years, I’ve seen a lot of revenue cycle issues that are new and a lot that are recurring and never ...
Jennifer Lange-Rebner, Director Revenue Cycle, St. Joseph Medical Center

Professional Revenue Cycle Management–Where Survival Meets Innovation

By Jennifer Lange-Rebner, Director Revenue Cycle, St. Joseph Medical Center Revenue Cycle can seem like a complex, dynamic beast with Revenue Cycle leaders feeling the weight of their organization’s financial health sitting on their shoulders. How do organizations begin to master ...
Emily Goertz, VP Revenue Cycle, UTMB

Pricing Transparency

By Emily Goertz, VP Revenue Cycle, UTMB We all know that managing the Revenue Cycle is complex. We face new obstacles daily, even without the complexities due to COVID 19. Not only has COVID placed astronomical pressure on Providers to ...
Jenny O’Pry, VP RCM, Community Psychiatry + MindPath Care Centers

Prioritizing Relationships in the Revenue Cycle Process

By Jenny O’Pry, VP RCM, Community Psychiatry + MindPath Care Centers Why open communication is vital during a time of growth The behavioral health specialty is a profession built on trust. After all, if a clinician doesn’t nurture a strong ...
Steve Hathaway, SVP Finance & CRO, Henry Ford Health System

Core Technology Drives Revenue Cycle Playbook at Henry Ford Health System

By Robin Damschroder, EVP & CFO and Steve Hathaway, SVP Finance & CRO, Henry Ford Health System At Henry Ford Health System, our Revenue Cycle leadership with support of the Revenue Cycle Transformation Consulting and Analytics team, utilizes an annual ...
"Dave Frank, CEO, F2 Healthcare Laura Gillenwater, Senior Manager, HORNE LLP"

A Clear Path to Standardized, Medicare Cost Report Reimbursements and Cloud-based Technologies

Healthcare information technology has had a long run of standardization and continuous improvement. Companies like EPIC, Cerner, and Meditech coupled with niche bolt-ons have made their mark optimizing most parts of the revenue cycle through technology. Although there is still ...
Nishaminy Kasbekar, Chief Pharmacy Officer, Penn Presbyterian Medical Center

COVID 19 – an Opportunity

By Nishaminy Kasbekar, Chief Pharmacy Officer, Penn Presbyterian Medical Center In November 2019, I was invited as a visiting speaker to China, including Wuhan. The populous capital of the Hubei province brought me many experiences of food, culture, and grandeur ...
Scott Dresen, SVP & CISO, Spectrum Health

Securing the Revenue Cycle Remote Workforce

By Scott Dresen, SVP & CISO, Spectrum Health The COVID-19 pandemic changed health care dramatically almost overnight. Across the country, those health care systems hit hard early were in crisis mode, trying to manage the overwhelming influx of patients. Those ...
Cole Elmer, VP of Revenue Management, BJC HealthCare

Maintaining Operations and Enhancing Culture Virtually – Evolutionary Guide

By Cole Elmer, VP of Revenue Management, BJC HealthCare When the unprecedented COVID19 pandemic hit, BJC, like many other health systems, scrambled to take care of their most valuable assets…their people. We rapidly deployed IT resources in an attempt to ...
Emily Goertz, VP Revenue Cycle Operations, UTMB Health

Revenue Cycle Management in an Ever-Changing Environment

By Emily Goertz, VP Revenue Cycle Operations, UTMB Health Revenue Cycle shops across the nation are constantly and consistently striving to make improvements to improve net revenue, reduce costs, and do more with less. This is a consistent theme we ...
Richard L. Childs, FHFMA, VP RCM, Floyd Medical Center

COVID-19 Challenges the Revenue Cycle to Shift to Remote Work

By Richard L. Childs, FHFMA, VP RCM, Floyd Medical Center The COVID-19 Pandemic has changed the workforce in healthcare in a variety of ways. Some will be short term and others are here for good. The clinical settings changes are ...
Kara Onorato, CFO, Unity Health Care

Three Lessons That I Learned As A Child That Helped Me As A CFO During COVID

By Kara Onorato, CFO, Unity Health Care Two years ago, I decided that my current position was no longer challenging enough. After working most of my 20 years of career in some governmental organization, I thought I would take the ...
Cole Elmer, VP of Revenue Management, BJC HealthCare

Overhauling your Patient Payment Strategy – BJC’s Patientco Journey

By Cole Elmer, VP of Revenue Management, BJC HealthCare Take a step back for a moment if you will…and let’s briefly evaluate your patient’s financial experience at your hospital: Do you have a single statement where you can see the ...
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