The Journey of Patient Portal is Often Incomplete
By Jonathan Kaufmann, CMIO, Bayhealth Medical Center It’s not the patient’s portalIt’s your digital front door. The patient portal is
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patientengagement
The Heartbeat of Healthcare – Patient Feedback to Improve the Portal
By Laura Marquez, MHA, AVP IT Applications, UConn Health The digital front door is opening wide and fast, and the
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Five Things to Remember When Introducing New Tech to Staff
By Katherine A. Kalthoff, Division VP, Patient Experience, Methodist Healthcare Some years ago, I took a position as service excellence
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Designing a Modernized Hospital Pavillion Leverages Connectedness to Enhance the Patient Experience
By John P Donohue, VP of Information Services, Penn Medicine Over seven years ago, a group of leaders at Penn
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COVID-19 pandemic pushes technology
By Kelly Richards DNP, RN, SVP Patient Care & CNO, MercyOne Northeast Iowa Like many health care organizations across the
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How accessible are you?
By Isaiah Nathaniel, CIO, Delaware Valley Community Health We all know our healthcare system is fragmented. This isn’t something new
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Using values-based communications to improve patient response
By Tyler Wilson, VP of Population Health and Clinical Quality, Austin Regional Clinic Austin Regional Clinic, in conjunction with health
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COVID-19: Destruction and Innovation in Population Health
By Jennifer Dunphy, DrPH, MBA, MPH, Chief Population Health Officer & SVP-Operations, Regal Medical Group, Inc. & Lakeside Community Healthcare
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Population Health Transformation: Leveraging Digital and Information Technology
By Ron Parton, MD, MPH, Chief Medical Officer, Christus Health Plans Integrated health care systems are adopting digital and information
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Health IT and the Human Interface
One of the things I love about Geisinger is how we view ourselves as a living laboratory for healthcare transformation. And when it comes to patient engagement, we are finding innovative ways of using technology to enhance—and never inhibit—human connection.
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